RETURNS & EXCHANGES

Due to COVID-19, we are no longer accepting any returns. ALL SALES FINAL.

CANCELLATIONS

If you wish to cancel your order, please email customer support at support@shopmaryjae.com. Your cancellation must be made before your order ships. If the product has not shipped, a refund will be issued by the same method of payment the order was originally charged.

If a cancellation is placed after the order has shipped, it is up to the customer to refuse the unopened package or send the unopened package back.

Please note: Once a package has been opened, it is no longer eligible for cancellation. At this point, our standard returns policy applies. ALL SALES FINAL.

Once the package is returned, a full refund will be issued, less shipping costs both to and from your delivery address.

All cancellation refunds are processed within 5 business days. We reserve the right to cancel any order at any time.